Visitor Information
The Neurosciences Critical Care and Acute Care Units follow University of Utah Hospital Visitation Guidelines which are intended for the best care of our patients.
General Visitor Information
- It is illegal for hospital staff to share patient information on the phone without the patient’s “access code” due to HIPPA Privacy Laws
- Children must be supervised at all times
- No latex balloons: Mylar only
- Visitors may be asked to leave the room during various assessments, procedures or in an emergency
- Cell phone use is prohibited in many areas: look for signs
- Check-in with the Health Unit Coordinator at the front desk or a Nurse prior to entering the unit
- Clergy are welcome upon family & patient request
- Public bathrooms are next to the elevators; please do not use patient bathrooms
- Patient's valuables should be in the hospital safe, or sent home
- Personal items need to be limited and labeled
- Please do not visit if you are ill or infectious (such as a cold or flu)
- Check with staff regarding pet visitation
Rest is important, allowing time for the body to heal, so please always follow the staff’s recommendations.
Neurosciences Critical Care Unit
- No visiting or phone calls are allowed between 7- 8:30 a.m. & 7- 8:30 p.m. daily
- Visiting hours end at 11:00 p.m.; however, visitors may remain in the waiting room
- Only two visitors at a time
- Immediate family only
- No flowers or plants
- No children are allowed under age 10; children ages 11-18 are limited to 15 minutes
Neurosciences Acute Care (3 North and Eccles 5)
- Visiting hours are 8:30 a.m. - 8:30 p.m. daily
- No age restrictions (except for children during RSV (flu) season
- Flowers, plants, Mylar balloons, etc. are allowed
- Multi-media players are allowed as appropriate
- Please check with the RN before giving a patient food or drinks
- One family member may spend the night in a private room; but not in semi-private rooms
- Only two visitors at a time
What to Expect When Visiting
- Speak softly, keep phones turned off or volume turned down if phone use is allowed
- Patients may not look like themselves, may be sedated, or confused, and may have many tubes, machines and other medical devices attached to them
- Keep doorways, hallways and walkways clear
- Do not ask about other patients or look into their rooms
- Follow the instructions of the staff for the safety and care of the patients
- Patients are continuously monitored and evaluated, so treatments may periodically change
